KYC Verification At LuckyPays
LuckyPays runs KYC checks when you register details that need confirmation, request a withdrawal, change personal data, or trigger a compliance flag such as unusually large deposits, chargeback risk, or mismatched payment details.
- Identity (ID/Passport): A clear photo or scan of a valid passport or national ID card. LuckyPays checks full name, date of birth, document number, expiry date, and that the document is not cropped or blurred. If the account profile and the document don’t match exactly, LuckyPays asks you to correct the profile first and then re-upload.
- Address proof: A document dated within the last 90 days that shows your full name and current residential address. Accepted examples include a utility bill (electricity, water, gas), a bank statement, or a government letter. LuckyPays rejects screenshots and edited PDFs; the file needs to show the full page with issue date and issuer name.
- Payment method: If you deposit or withdraw by bank card, LuckyPays asks for a photo of the card showing your name and the last 4 digits, with the middle digits covered. The CVV must be hidden. For e-wallets, LuckyPays asks for a screenshot of the wallet profile page showing your name/email and wallet ID, plus a transaction record that matches a LuckyPays deposit where available. If the payment method is not in your name, LuckyPays blocks withdrawals until you switch to a personal method.
After you upload the files, LuckyPays reviews them in 1–24 hours. If images are low quality, the address document is older than 90 days, or the payment method evidence is incomplete, the review resets after you submit corrected documents.
When KYC is approved, LuckyPays unlocks withdrawals to verified payment methods and stops repeat document requests unless you change your name, address, or payment details, or your documents expire.